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Bulky Item Collection

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1. How do I dispose of an appliance?

Solid Waste crews collect appliances from Burlington Solid Waste customers. As of July 1, 2023, each appliance must have 5 Trash Tags attached for the first appliance, 4 Trash Tags attached to the 2nd, 3rd  etc.  Appliances include freezers, refrigerators, stoves, washers, dryers, dishwashers, microwaves, water heaters, water softeners, furnaces, dehumidifiers, trash compactors, air conditioners, and many types of space heaters. To get on the list for pick up send an email to wasterus@burlingtoniowa.org and provide your name, address, and telephone number. If you want to haul it yourself, you may take appliances to the Area Recyclers at 1818 West Burlington Ave, M-F, 8 a.m.-11:30 a.m., the 2nd & 4th Saturdays, 8 a.m.-11:30 a.m. or by appointment. The fee is $10 cash or check. Call the Recyclers at 319-753-8126 for details. If you are interested, Alliant Energy will pay their electric customers up to $50 for working refrigerators, freezers, or air conditioners. To apply call 866-255-4268 or go to Alliant Energy Appliance Recycling

2. When is City Wide Clean-Up?

CWC Dates for 2024 Monday’s route April 15th; Tuesday’s route April 23rd;  Wednesday’s route May 1st;  Thursday’s route May 9th;  Friday’s route May 17th.

3. Can I haul junk to the Landfill for free during City Wide Clean-Up?

“FREE” DISPOSAL OF SELF-HAULED MATERIAL during Burlington’s CWC was DISCONTINUED in 2015. As always, citizens may haul loads of trash to the landfill any time of year and pay the tipping fee which is $53 per ton with a $10 minimum.

4. How do I dispose of a bulky item, like a couch, other than during City Wide Clean-Up?

Solid Waste crews will pick up bulky items any time of year with Trash Tags attached. There is no need to call ahead, just set the item out with your regular garbage. 

5. How do I dispose of a television?

Electronics with screens are banned from disposal in the landfill, so you can’t throw them away with your trash. Televisions must go to the Hazchem Center at the Des Moines County Regional Landfill for disposal. The fee for any size TV is $15, cash or check only. As a service to our customers, Burlington Solid Waste crews will pick up TVs by appointment. 5 Trash Tags are required. TVs must be intact for pick up. To get on the schedule for pick up send an email to wasterus@burlingtoniowa.org and provide your name, address, and telephone number.

6. How do I dispose of electronics like a computer or computer monitor?

Electronics with screens are banned from disposal in the landfill, so you can’t throw monitors away with your trash. The local Goodwill store accepts computers and accessories including monitors, keyboards, printers, scanners, speakers, modems, and so forth even if the item doesn't work. Items are accepted at no charge, and you can get a receipt for tax purposes if you desire. Goodwill of the Heartland is located at 165 West Burlington Avenue. Drop off during regular store hours: 9am until 9pm M-F; 9am until 6pm Sat; noon until 5pm Sunday. Goodwill uses Dell’s recycling program. Alternatively, computers may be taken to the HazChem Center at the Des Moines County Regional Landfill for disposal, for a fee, cash or check only. As a service to our customers, Burlington Solid Waste crews will pick up computer monitors by appointment. 3 Trash Tags are required. Monitors must be intact for pick up. To get on the schedule for pick up send an email to wasterus@burlingtoniowa.org  and provide leave your name, address, and telephone number.

7. What is NOT allowed during City Wide Clean-Up?

Regular garbage is still subject to the TAG program for garbage. The following will not be collected: televisions, computer monitors, appliances (freezers, refrigerators, stoves, washers, dryers, dishwashers, microwaves, water heaters, water softeners, trash compactors, furnaces, dehumidifiers, air conditioners, space heaters), tires, lead-acid batteries, recyclable material, yard waste, wood waste (brush, branches), construction & demolition material (bricks, stones, concrete, rubble, asphalt, shingles, lumber, pallets, siding, drywall, landscape timbers, railroad ties), liquids (paint, automotive products, household chemicals), hazardous material (explosives, waste soaked in volatile & flammable material, poisons, radioactive material, waste contaminated by infectious or contagious disease, other material which may present a special hazard to personnel, equipment or the public), propane tanks, helium tanks, and auto body parts.

8. How do I dispose of auto body parts?

Auto body parts should be taken to a salvage yard and will not be picked up by Solid Waste Crews.

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Community Development

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1. When do I need a permit?

A building permit is required whenever you construct, enlarge, alter, repair, move or demolish a building or structure, or if you install or alter electrical, heating, air conditioning or plumbing equipment. Please click here to apply for a permit.

2. When isn't a building permit required?

A permit is not required in the circumstances listed below. However, before beginning a project, check with the Community Development Department at (319)753-8175. •Tool/storage sheds less than 150 square feet for Commercial and Residential. Even though a permit is not required, contact Planning and Zoning for zoning issues. •Driveways and sidewalks •Painting, papering, tiling, carpeting, countertops- if not part of additional on going work. •Replacement Windows •Roofing

3. What happens if a contractor or owner contractor begins work without first obtaining a building permit?

If work commences without a permit, a STOP WORK ORDER will be issued. A permit must be obtained to continue the work. The permit fee will be doubled.

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Curbside Recycling

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1. How do I recycle soda bottles and cans?

Bottles with #1, 2 or 5 are recyclable in the curbside program, as are cans, so they may be set out for curbside collection of recyclables. To receive the nickel deposit refund, you must return the bottles to a local redemption center.  Hope Haven Redemption Center, 1819 Douglas Ave.

2. What if I have more recyclables than will fit inside the green recycling bin?

If you have more items to recycle than will fit into your green bin, place the items in a sack, box or other container separated by type along side the bin and they will be collected.

3. Should I remove the labels and caps from bottles and cans before recycling?

It is not necessary to remove labels from any of the recyclable items. Caps should be thrown away in the trash.

4. What about pizza boxes?

Pizza boxes are not recyclable because they are contaminated with foodstuff and cooking oil. Pizza boxes should be thrown away in the trash.

5. Are cereal boxes recyclable?

Cereal boxes are made of paperboard which is not recyclable locally.

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Fire Department

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1. Why do firefighters work 24-hour shifts?

It would take more firefighters to cover 8 hour shifts. Firefighters in Burlington work a 56 hour work week and the 24 hour shift allows this. This type of schedule is the most cost-effective work schedule to provide fire protection 24 hours a day.

2. Why does a fire truck or pickup truck come when you call for an ambulance?

Although some fire departments send an engine on all ambulance calls, we only send a fire engine or a pickup on predetermined call types such as an unresponsive patient. Experience has shown that certain call types will require additional personnel for patient treatment.

3. Why do I see fire fighters at the grocery store and who pays for the items they buy?

Because the crews work a 24-hour shift (8:00 am to 8:00am), they must eat their lunch and dinner at the station. After the morning equipment checks and station maintenance are completed one firefighter will collect meal money from everyone and do the shopping. Depending on staffing levels you may see one firefighter in a utility vehicle or sometimes an entire engine crew at the store. Occasionally you may see firefighters eating at a local restaurant. This occurs when crews cannot get to the store because of emergency calls or training. At all times, whether at the store, shopping, cooking, or eating, the firefighters are in-service and available for calls.

4. Who provides the ambulance service for Burlington?

The Burlington Fire Department staffs two ambulances in the city every day. We also provide emergency ambulance service to West Burlington, Danville, several rural townships, and Henderson County, Il. We also provide emergency and non-emergency transfers from Great River Medical Center to other health care facilities upon request of the patient.

5. Do you respond to calls outside of the Burlington city limits?

Yes. We provide fire protection to the following rural townships- Tama, Flint River, Union, and Concordia. We automatically respond on all structure fires in West Burlington and by request in other areas. We have mutual aid agreements with fire departments as far away as Keokuk.

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Fire Station No. 3

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1. Why do we need a new fire station?

To better serve and protect the citizens of Burlington, the city has identified the need for a third fire station on the city’s northwest side at 2100 North Roosevelt Avenue. The station, which will house up to 5 firefighters, a single fire truck, and an ambulance, will allow both firefighters and EMS to meet the national standard for response times throughout the city.

A four-minute response time for an emergency dramatically improves outcomes for both fire suppression and cardiac resuscitation. The new station will provide service to an area of the city currently outside of the four-minute response coverage. It will also allow other units to stay in their districts, which will improve our overall ability to respond to emergencies throughout the city. An on-site burn tower will also allow us to train firefighters in safe and controlled conditions. 

2. How did you select the proposed site?

The overall goal of Station 3 is to improve fire and EMS service delivery by decreasing response times in the underserved areas of Burlington, specifically the northwest side. Since October 2018, the Burlington Fire Department has operated an ambulance-only, “temporary” Station 3 at 3400 Mt. Pleasant Street in Burlington. When placing stations, the goal is to strategically locate fixed facilities (fire stations) to ensure the department can meet the established travel time benchmark (4 minutes or less, 90% of the time). 

3. Did you consider other sites?

 

Yes. Several factors were considered when deciding on the site. Response time was the key factor. We also considered lot size, availability, and cost. 

4. Did you choose the proposed location to benefit West Burlington?

Our primary goal was to improve response times within the city of Burlington. It will benefit citizens of West Burlington and rural Des Moines County, but this was not why the site was selected. 

5. How much is this going to cost?

The estimated cost is $8,006,250. This cost includes both the new 10,600-square-foot station and a fire training tower. Cost estimates for the new station are around $7,000,000. The city plans to use general obligation bonds as the primary funding source to pay for the cost of the station. Because a bond is repaid using property tax levy funds, 60% of voters would need to approve the question on the ballot on November 7 in order for the city to be able to take on the debt to build the new station.

6. Will my property taxes go up?

The bond will be repaid with funds generated by an increase to the property tax levy rate.The proposed increase is $0.63 for every $1,000 of taxable property valuation. The final debt service tax increase will depend on alternative funding such as grants, donations, and other city dollars allocated for the project. The final taxable value of your property is a percentage of its assessed value after credits. The median assessed residential value in Burlington is $97,084. For a home valued at $100,000, property taxes will increase $27.78 a year or $2.32 per month. 

7. Did you consider cheaper options?

Burlington’s new fire station will be built to last 75 or more years. It is an investment in our community’s future. Durable and structurally sound products such as steel, masonry, and precast have higher initial costs, but are more economical in the long-term when considering durability, maintainability, sustainability, operating costs, and the ability to withstand storms and high winds.  

8. What other factors influenced the design?

Security and safety: By state code, all new fire stations must include a storm shelter. The station will be constructed with durable materials that will withstand storms. A less structurally sound building, such as one constructed from prefabricated metal, is more susceptible to storm damage, potentially hindering emergency responses when they may be needed most.

Training: The structure of the new building includes a mezzanine level in the apparatus bay that will allow for training simulations.   

Energy efficiency: The new building is designed to utilize natural light. It will also have a tight exterior envelope that will reduce air leaks. Both of these factors will reduce energy costs. 

Attracting talent: Attracting and retaining talented firefighters is easier when the city demonstrates an investment in the department by providing a space they are proud to work in. There is also a real cost associated with staff turnover when we lose firefighters to neighboring departments.

Aesthetics:  When our architects asked us what we wanted the station to look like, we told them we wanted a building that represents and is a reflection of the Burlington Fire Department’s stellar service. We want this building to demonstrate the pride we have in our city, its residents, and our public servants. We hope it will set an example for future development in the area and the city overall.

Firefighter health:  According to the National Fire Prevention Association, cancer, and cardiac arrest are the leading killers of firefighters. The new fire station is designed with the health and wellness of our firefighters in mind. Burlington has a full-time fire department, which means our firefighters live in our stations. The new station needs to be a place where they can relax and recharge between calls. It is challenging to control sound in metal buildings, which affects the firefighter’s sleep. 

9. When will the new station be completed?

The initial design concepts will be more fully developed after the vote. The design development process will continue through the winter. We would anticipate opening the project to bids from general contractors in early 2024 so construction can begin in spring 2024. The project should be complete by fall 2025.  

10. What happens if the projects go over budget?

For this project we have hired DCI as our construction managers. They are seasoned contractors with extensive experience working on similar projects in Iowa. They will work with the city and the architects to ensure the project is on budget.Throughout the design process, there will be regular cost estimates, each with more detail that help the design team and city stay aligned with the budget. 

The city is not allowed to bond beyond the amount approved by voters. Of course, anyone who has ever taken on a construction project no matter how big or small knows that there are always unforeseen costs. In the architecture and construction industry, these are called contingencies. A contingency budget is built into the overall budget. Typically, at this point in the project, this is around 20% of the total project budget. This means that our budget is built to be flexible to accommodate unforeseen situations. 

11. Who do I contact if I have questions about the project?

Fire Chief Matt Trexel

Phone: (319) 753-8396 Option #4

Email: trexelm@burlingtoniowa.org

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Household Hazardous Waste

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1. How do I dispose of hazardous household chemicals?

Household chemicals should be used in the manner for which they were intended, so try giving leftovers to a friend or neighbor if you can't use them. Never discard chemicals on the ground! Most residential-type hazardous chemicals, like cleansers, pesticides, herbicides, fertilizers, automotive products, and mercury found in thermostats and thermometers are accepted at the HazChem Center near the Des Moines County Regional Landfill. The HazChem Center manages a Swap Shop where you may be able to obtain products at no charge. For your safety, an appointment is always necessary, so call 319-753-8758. or visit HazChem Center

2. How do I dispose of automotive products?

Automotive products like motor oil, antifreeze, brake fluid, transmission fluid, carburetor cleaner and similar products should be taken to the HazChem Center in containers no larger than 5 gallons for free disposal. Speedlube and Advance Auto Parts may accept used motor oil for free but there is a limit to how much they can take each day, so you should call them first. Antifreeze may be poured down the drain with generous amounts of water, but the preferable disposal option would be to take it to the HazChem Center. For your safety, materials are accepted at the HazChem Center by appointment only, so always call first! The number is 319-753-8758.

HazChem Center

3. How do I dispose of needles and sharps?

It is illegal to place needles and sharps into the garbage in Burlington. Please use a safe disposal method! It’s not just trash workers who are at risk of needle sticks—it’s also your neighbors, children, janitors, housekeepers, and pets. That’s why used needles should not be thrown in the garbage.   For more information on Sharps disposal, please visit:  Safe Disposal of Home Generated Medicine and Sharps

Safe Needle Disposal (PDF)

4. How do I dispose of fluorescent light bulbs or HID bulbs?

Fluorescent light bulbs from your home may be placed out with your weekly trash. If you prefer, you may take fluorescent bulbs and High Intensity Discharge bulbs to the HazChem Center for a reasonable fee. Call the HazChem Center for details at 319-753-8758.

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Leaf Collection Program

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1. How do I dispose of yard waste?

Yard waste is defined as grass clippings, leaves and non woody plant matter. Burlington does have a Bagged Leaves collection program, conducted for three weeks in the spring and seven weeks in the fall, during which yard waste, too, will be collected. LaVeine Sanitation (319-753-0405) provides seasonal collection of yard waste. Call for details. Yard waste is also accepted free of charge at Des Moines County Regional Landfill year-round. Material must be loose or in a paper bag. Plastic bags must be emptied by the resident. All loads delivered to the landfill must be secured to prevent litter along the roadway. In most cases, this will require a tarp. Unsecured loads are charged a $10 surcharge. The material is composted and the finished product is available to the public for free. The landfill hours of operation are Monday through Friday, 8:00 a.m. to 4:00 p.m. and Saturday 8:00 a.m. until noon. Composting and mulching are other means for dealing with yard waste. Information on backyard composting is available at the ISU Extension & Outreach - Des Moines County. 1700 W Mt. Pleasant St., the library and the internet.

2. How do I dispose of wood waste, like twigs and branches?

Wood waste like limbs and branches no larger than 8" in diameter, may be disposed of free of charge at the Des Moines County Regional Landfill by Burlington residents who are customers of City trash service. You must show the landfill scale house a current statement from the Burlington Municipal Waterworks with Account Information that shows the line item “TRASH”. Wood waste is otherwise accepted at the landfill for $24 per ton, or approximately a penny per pound. If you don't have a current statement, you may obtain one from the Waterworks Office at 500 North 3rd.

Please don’t confuse the term “wood waste” with demolition material. The term “wood waste” in this application refers to shrubs free of dirt, woody vines, prunings from shrubs and trees, twigs, branches, and limbs no larger than 8" in diameter. Logs, stumps and root balls are considered to be demolition material, as those items are too large for the chipper.

All loads delivered to the landfill must be secured to prevent litter along the road. In most cases, this will require a tarp. Unsecured loads are charged a $10 surcharge. Wood waste must be transported to the landfill separate from all types of waste, including other types of yard waste, so it can be weighed at the scale house.

3. Is it okay to burn leaves?

Open burning of leaves is permitted Wednesdays & Saturdays 10 a.m. thru 5 p.m. during April & November UNLESS THERE IS A BURNING BAN IN EFFECT. Questions about burning should be directed to the Fire Department.

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Parks & Recreation

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1. How do I register for classes?

You can register for classes online.

2. How do I rent a City facility?

We have a wide range of rooms and facilities available. We can accommodate your wedding reception, family party, or business meeting.

View Facility Rentals.

3. What classes and camps are currently available?

The Parks and Recreation Department offers a wide variety classes and camps throughout the year. For a complete listing, please view Classes and Camps.

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Planning and Zoning

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1. What is Zoning?

Zoning is a set of policies adopted by the City Council to regulate the use of land within the city. The location, size, and height of buildings and signs, size of lots, yards, and other open spaces are all regulated by Zoning. Zoning also regulates what you can use your property for and what you can build on it. The basis of Zoning is to protect the health, safety, and general welfare of the community and its residents.

2. Do I need a permit to install a fence?

Yes, a fence permit is required. A sketch drawing of the location of the fence and the height and type of fence are required on the permit application. Please submit the application and call 811 to request a locate prior to constructing any fence.

3. How do I find my lot (property) lines?

It is the responsibility of each property owner to determine the location of their lot lines. An abstract will give you the dimension of a property, however, locating the property pins located at the corners of your lot will help you determine the boundaries. If you cannot find your property pins, you may consider hiring a licensed land surveyor to survey your property. The City does not have a survey crew to survey private property. The online Des Moines County GIS Mapping System shows the approximate location of property lines. The City does not locate property lines on private property. It is the property owner's responsibility to locate property lines and to check your abstract for easements and restrictive covenants.

Below are two methods that may help you establish your property lines: 

• Locate the metal "pins" that designate the corners of your property. These "pins" may be iron pipes, iron rods or "T" bars and have a cap on them identifying the licensed surveyor who performed the survey. Sometimes they may be buried and can be located with a metal detector. A plat of your property will indicate the location of each pin (at the property corners) and lists the dimensions of all property lines. The recorded plat should be included in the abstract of your property. The Des Moines County Recorder's Office also has a copy of all recorded plats. 
• The only accurate way to establish or verify your property corners (if you cannot find the original survey pins), is to obtain a survey from a licensed land surveyor. Names of licensed surveyors can be found under "surveyors-land" in the Yellow Pages of the phone book. Most licensed surveyors will provide an estimate for the cost of the survey. Please note that there may be utility and access easements or private covenants that may impact the development of your property that will not be indicated on a survey plat. For information on underground utilities, contact Iowa One Call, or dial 811.

If you have any questions regarding zoning and/or setback regulations, please contact the Development Department.

4. How close to a property line am I allowed to build a garage, house, fence, etc?

Setback requirements vary depending upon the zoning classification of a property, the layout of the lot, and the location of the proposed structure. Please call Planning and Zoning (319) 753-8130 to discuss with staff the property and the zoning requirements.

5. Who is responsible for maintaining the area between the sidewalk and the street?

It is the adjacent property owner's responsibility to mow and maintain the area between the sidewalk and the street (right-of-way). Plant material is not to obstruct the sidewalk; grass and leaves are not to be mowed or blown into the City street. Information regarding excavation in the right-of-way can be found here.

6. Can I place gravel for a new driveway?

No, any new driveway or parking surface is required to be paved of a hard, dust-free surface, such as concrete, asphalt, or brick.

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Police Department

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1. What number do I call to report a crime if it is not an emergency?

You can call the Des Moines County Communication Center at (319) 671-7001.

2. When am I required to file an accident report?

The State of Iowa requires an accident report be filed when damage is over $1500.00 or an injury or death resulted in the accident.

3. Does Burlington have a curfew?

Yes.
For persons 15 and under, when school is in session the next day: 9:00 p.m. to 5:00 a.m.
For persons 15 and under, when school is not in session the next day: 10:00 p.m. to 5:00 a.m.
For persons under the age of 18, when school is in session the next day: 11:00 p.m. to 5:00 a.m.
For persons under the age of 18, when school is not in session the next day: 12:00 a.m. to 5:00 a.m.

4. Who do I call to report an abandon vehicle ?

Call the Des Moines County communication center at (319) 671-7001.   You will need to tell them where it is located,  type of vehicle, license plate number (if known) and color of the vehicle.

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Public Works

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1. How do I establish utility service for an existing residence?

Contact the Public Works Department at (785) 587-1853 to establish new utility service. The consumer will need to submit an application with two forms of identification and pay adequate deposits based on their personal credit history.

2. When will my street be cleaned?

Residential streets within the Civic City limits are swept two times per year. For more information, please visit Street and Sewer Department

3. Who do I contact for cable / internet problems?

If you are having problems with your cable or internet service, please contact the Public Utilities Service Center's Cable / Internet Unit at (785) 587-1853.

4. Where do I get snow removal information after hours?

Tune to your favor radio station for snow removal updates. Local forecasts are also broadcast on cable channel 9 and appear in The Hawk Eye.

5. I have an RV; is there some place in the city I can dump my waste tank?

There is a seasonal dump station located near the riverfront boat docks at the east end of Market Street.

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Snow

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1. How can I be notified when a snow emergency is in place?

Click on the Notify Me button on the home page. You can the subscribe to the Snow Ordinance alert.

2. Where do I get snow removal information after hours?

Any updates will be posted on our website. You can also tune in to your favorite radio station for snow removal updates. Local forecasts are also broadcast on cable channel 9 and appear in The Hawk Eye.

3. When does a parking prohibition take effect and where?

When an emergency is declared by the City Manager or when there is an accumulation of 2" of snow, a parking prohibition takes effect and parking is prohibited on designated snow routes.

4. When will the plows be in my area?

An orderly procedure has been established for snow removal. Plow operators follow the order. Rest assured they'll be there as quickly as possible.

5. What is the order for snow removal on City streets?

1) Bridges/overpasses
2) Street designated as snow routes
3) Secondary routes
4) Remaining residential streets

If you have an emergency, as always, call 911.

6. Can I park on posted snow routes?

Yes, if parking is normally allowed on a snow route street, but your vehicle MUST BE REMOVED when snow depth reaches a depth of 2" or an emergency is declared by the City Manager. Violations is subject to a $25 fine and tow. Tune into local radio stations for snow removal updates.

7. I scooped my drive out and the plows came back and plowed it shut again... Why?

During a snow event, plows will work to keep driving lanes open. When the storm stops, plows will return to push the snow to the curb.

8. Do you have questions about snow removal?

Call the City's Public Works Department during normal business hours with questions or comments concerning snow removal at (319) 753-8119.

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Solid Waste

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1. How do I sign up for trash collection?

When you open a water account at the office of Burlington Municipal Waterworks, 500 North 3rd Street, you are automatically signed up for trash collection.

2. What day is my trash collected?

Please refer to the Trash Route Map to determine your collection day, If you are unsure, please call the Solid Waste Information Line at (319) 753-8114. 

Trash Route Map (PDF)

3. What time of day is my trash to be out?

Trash is to be out before 7 a.m. of your collection day to ensure collection.  Crews begin collecting at 7 a.m. and do not start route in the same place each week.

4. How do I report that my trash was missed?

Please remember that your trash must always be set out before 7 am of your collection day. Weeks in which holidays fall, a specialty program is being carried out, a change in drivers due to vacation or illness and weather conditions all can be cause for the collection truck to come earlier than usual. If your cart is not out at the set out location when the collection vehicle arrives to collect your trash the driver notifies the office. You are allowed one (1) late set out; if you call and request collection of your trash AFTER the truck has been there, the office will notify the crew and an effort will be made to send them back that same day. It could be the next work day before they return to collect your properly prepared trash. However,  a second violation/late set out request to return for collection will require you to attach two $4 yellow trash tags to your cart with the lid fully closed and extra trash tagged, otherwise you will need to hold your trash until your next collection day and attach trash tags to any extra bagged trash that does not fit in your cart with the lid fully closed. Crews will NOT be sent back for chronic repeat offenses.

Once in a while staff does miss someone, so to report that your trash was missed send an email to wasterus@burlingtoniowa.org and provide your name and address and describe the problem.

5. I rent my home. Does the City provide trash collection?

The City serves single family homes and apartments, four-plex and under.

6. Where can I buy Trash Tags? How much do they cost?

TAGs typically cost $4 and are available at both Hy-Vee stores, Fareway, BS Mini Mart and  Gasland.

7. I forgot to set my trash out on time. What can I do?

Please remember that your trash must be set out before 7 a.m. of your collection day. If this is your first time reporting a late set out, you may  Send eMail , and provide your name and address and describe the problem. NOTE: Return trips and back-tracking are inefficient, and cost the department time and money. Residents repeatedly requesting a return trip to be made may be required to attach trash tags to their cart if back tracking is to be done or a return trip is to be made to collect the Late Set Out. 

8. What holidays alter my trash collection day?

There is no trash collection on the following observed holidays: New Year’s Day, President’s Day, Memorial Day, the 4th of July, Labor Day, Veterans Day, Thanksgiving and Christmas. Usually trash will be collected on the day following the holiday, then crews will go right into the next day’s route. They play catch-up until they are back to normal. Please note however, on those rare occasions where the holiday is on a FRIDAY, both Thursday and Friday’s trash will be collected on Thursday.  

The Solid Waste Information line has the current holiday pickup schedule. Please call (319)753-8114.

9. How do I dispose of construction or demolition material?

The Burlington Solid Waste Program generally does not accept construction or demolition material.  Construction, demolition or remodeling material like lumber from remodeling projects, bricks, stones, concrete, rubble, asphalt, shingles, siding, dry wall, flooring, tile, landscape timbers or railroad ties may be taken to the landfill any time of year for a fee ($53/ton), with the minimum charge being  $10.  An alternative to self-hauling, there are local private haulers with roll off container and dumpster services.

10. How do I dispose of a tire or car battery?

The landfill off of Washington Road has a paved drop off area and accepts self-hauled materials for a fee (319-753-8722) Solid Waste crews can collect tires and lead-acid batteries from Burlington Solid Waste customers. Tires require 2 Trash Tags for the first tire from a residence and 1 for each additional tire. This pertains to tires from motorcycles, cars or pick up trucks. We do not pick up tractor tires. Tires must be clean but they can be on or off the rim. Lead-acid batteries require 2 Trash Tags for collection. To get on the list for pick up, send an email to wasterus@burlingtoniowa.org provide your name, address, and telephone number.

11. How do I dispose of paint or spray paint?

If you have nearly full cans of paint, you may be able to donate them to an organization like a community theater, battered women's or homeless shelter. If you have a least ½ gallon of paint, it may be accepted at the HazChem Center for the swap shop. Oil-based or lead paint should be taken to the HazChem Center. Call 319-753-8758 for an appointment. Small quantities of spray paint should be sprayed onto a piece of cardboard until the can is empty. The can and the cardboard can both be thrown into the trash. However, the HazChem Center encourages residents to bring aerosol cans of all types, full or empty, for free disposal. Call 319-753-8758 for an appointment.  Paint cans will be picked up by garbage collection crews if the lid is off the can and the driver can see that the can is empty or the contents are dry or have been absorbed with material like saw dust, cat litter, or oil dry. Latex paint will dry by simply leaving the lid off the can.

12. How do I dispose of batteries?

Non-rechargeable alkaline and carbon zinc batteries, like those used in toys and flashlights may be thrown away in the trash. Rechargeable nickel cadmium batteries used in kitchen appliances, cordless phones, and power tools are recyclable and should be taken to the HazChem Center, Burlington Public Library, Lowes, Standard of Beaverdale or Staples. Button batteries like those used in hearing aids and watches are considered hazardous waste and should be taken to the HazChem Center. For your safety, materials are accepted at the HazChem Center by appointment only, so always call first! The number is 319-753-8758. Lead-acid batteries, like those from a vehicle are collected by Solid Waste crews from Solid Waste customers and require 2 Trash Tags. To get on the list for pick up, send an email to wasterus@burlingtoniowa.org and provide your name, address, and telephone number. If you prefer, you may take batteries to the landfill for a nominal fee. The number of the landfill is 319-753-8722.

13. How do I dispose of a propane tank or helium tank?

Due to their explosive nature, propane tanks from gas grills, or any type of pressurized tank (even helium tanks used for blowing up party balloons) will not be taken with the trash, and they are not accepted at the HazChem Center.  They may be taken to the Des Moines County Area Recyclers, 1818 West Burlington Ave, for free disposal. Solid Waste crews can collect pressurized tanks from Solid Waste customers for delivery to the Area Recyclers;  2 Trash Tags are required. To get on the list for pick up send an email to wasterus@burlingtoniowa.org  with your name, address and telephone number.

Area Recyclers

14. How do I dispose of old carpet?

Carpet will be picked up ONLY if it is cut into strips no more than 4' wide and each strip is tightly rolled and tied. Each roll must be tagged with a garbage TAG. You may take carpet directly to the Des Moines County Regional Landfill without cutting it up, but you will have to pay the landfill tipping fee for garbage. There is a minimum of $10. The number of the landfill is 319-753-8722.

15. Where is the landfill? What are the hours of operation?

The Des Moines County Regional Landfill and the HazChem Center are located off of Washington Road, northwest of West Burlington and has a paved drop off site for citizens. Hours of operation are Monday through Friday, 8:00 a.m. until 4:00 p.m. and Saturday 8:00 a.m. until noon. For your safety, an appointment is always necessary at the HazChem Center, so please call first. The number of the Hazchem Center is 319-753-8758. To reach the landfill from the intersection of Mt. Pleasant Street and Roosevelt Avenue, travel West through West Burlington on Mt. Pleasant Street to Washington Road which is ½ mile past Deery Brother's. Turn North on Washington Road and travel 1.3 miles to the entry road on the right to the landfill. All loads delivered to the landfill must be secured to prevent litter along the road. In most cases, this will require a tarp. Unsecured loads are charged a $10 surcharge. The Des Moines County Regional Landfill telephone number is 319-753-8722. 

16. Can I rent a large roll-off container or a dumpster from the City?

The City does not have containers available for rent. There are commercial haulers in town that offer this service. Floyd's EZ Way Container Service (319-752-5394);  LaVeine Sanitation Service (319-753-0405); Luxx Limited (319-572-7921) or Fisher Metals & Recycling (319-209-1143)

17. Who can I call if there is a problem with garbage at my neighbors?

Garbage and trash can create a nuisance.  Report a nuisance here, or call 319-753-8172.

18. Does the City pick up Christmas trees?

The City does NOT pick up Christmas trees. You may dispose of Christmas trees at the Des Moines County Regional Landfill free of charge if you show a recent water bill that indicates the line item “TRASH”. Trees must be free of wire, tinsel, and ornaments. 

WREATHS may be set out with your regular trash and will be picked up free of charge.

19. If I want to throw away furniture infested with bed bugs, will the Solid Waste crew take it?

Speaking to pest control professionals about your infestation is critical.  Disposal of furniture after professional treatment may not be necessary and can be expensive to replace.  There are mattress and box spring encasements specifically designed to help control bed bug problems.   In answer to the question, yes, but only if properly prepared and tagged.  The item must be enclosed in heavy-duty plastic sheeting such as a tarp or shrink wrap (rolls of shrink wrap are generally available at stores like Wal-Mart, Menards, Lowes, etc).  All seams must be taped using duct or box tape.  This should be done inside the house BEFORE moving items and placed at collection point as near the time is to be collected as possible.   Attach a sign or label "Bed Bugs- Do Not Take" to discourage scavengers and prevent spread of infestation.  Trash Tags may be required; call and leave a message on the Solid Waste Information line 319-753-8114 or send email to wasterus@burlingtoniowa.org.  

20. There is a dead animal in my yard. Who can I call?

The Solid Waste Department is the "go to" department to get a dead animal removed, BUT they generally DO NOT enter private property to pick up a dead animal; the animal must be in the City Right Of Way (typically in the street, along the curb or in the area between the sidewalk and the back of the curb).  In cooler weather or winter, City trash customers may, using a shovel or pair of rubber gloves, place a small dead animal into a tight-closing plastic garbage bag and place the bag in their trash cart for collection with their normal trash; doing so is acceptable and is by far the most efficient way to deal with a small dead animal, gag reflex notwithstanding.  If the citizen does not wish to deal with the issue, and the animal is in City ROW, whether a deer, raccoon, whistle pig, dog, polecat, opossum, rabbit or other creature, the Solid Waste Department will send a truck to collect the animal during their normal working hours.  Call with details 319-753-8114.

21. How can I dispose of unused prescriptions and over the counter medications?

The Burlington Police Department has a Drug Drop-Box located at 201 Jefferson Street.    Unwanted pharmaceuticals should be placed in a plastic bag.  Items accepted:  Prescription medications, patches, ointments, medication for pets, and over-the-counter drugs.   Syringes and inhales/aerosols are not accepted.  For more information of Sharps disposal Safe Disposal of Home Generated Medicine and Sharps (PDF)

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Summer Camp

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1. Does my child have to attend camp all summer or do I only pay for weeks my child attends?

You only need to pay for the weeks that your child will be attending. The weekly rate is $90, and is due on or before the Thursday prior to the week your child(ren) will attend. All fees must be paid online.

2. Where do you go when it is raining or when severe weather persists?

If the weather becomes inadequate and no longer allows us to utilize the outdoors, we have access to the enclosed shelter house. If severe weather becomes a threat, we also have access to a storm shelter.

3. What is the camper/staff ratio?

The camper to staff ratio is approximately 8:1.

4. What should my child bring to camp each day?

Your child should bring a water bottle each day. In addition to that, your child should bring a swimsuit, a towel and sunscreen on swim days. For any other items, you will be notified beforehand.

5. What is the fee for Summer Camp?

There is a one time $90.00 activity fee (due at registration), and a $90.00 weekly fee thereafter. The registration fee is due prior to any attendance to camp along with your child's registration paperwork. Weekly fees are due on or before Thursday prior to the week attending. Registrations received after Thursday will see a late fee of $15.

6. What is a typical day at camp like?

7:45-9:15 Red Equipment
9:15-10:00 Capture the Flag
10:00-10:15 Snack
10:15-11:00 Dodgeball
11:00-11:45 Lunch
11:45-12:15 Red Equipment
12:15-12:30 Reading
12:30-1:15 Board Games
1:15-2:00 Stained Glass Art
2:00-2:45 Parachute
2:45-3:30 Relay Races
3:30-5:15 Red Equipment

7. What are the drop-off and pick-up times?

Daily camp hours are 7:30 am - 5:15 pm. 
Drop offs between: 7:30 am - 9:15 am 
Pick ups between: 3:45 pm - 5:15 pm

8. Are there age requirements?

Yes, camp enrollees must be at least 5 years of age and be entering 1st - 5th grade in the fall of 2023. 

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Wastewater Treatment Facility

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1. I have an RV; is there some place in the city I can dump my waste tank?

The City's RV dump station is closed and is no longer available.