500 N 3rd St
Burlington, IA 52601
Monday through Friday
8:00 AM to 5:00 PM
After Hours Emergency
The easy and convenient way to pay your water bill
Save time, postage and checking expense by signing up for the Direct
Payment Plan and authorizing us to automatically withdraw your water
bill from your checking account. You will continue to receive your
water bill as normal, with the automatic deduction from your checking
account taking place on the "delinquent after" date shown on your bill.
- Download Direct Payment Plan enrollment form (April 2009 Revised Version)
Complete instructions are included. Should you need assistance, please
call 319-754-6501. Alternately, you can pick up this form from our main
office at 500 N 3rd St.
Improvements to your drinking water
The Burlington Municipal Waterworks
is making an improvement to the disinfection process in the treatment
of the drinking water supplied to your tap. During November of 2005,
our disinfection process will change from the use of chlorine for
disinfection to chloramines (chlorine and ammonia).
- Chloramines- Frequently Asked Questions
Click here for more detailed information, answers to most frequently
asked questions, and information for two groups of people who need to
take special care with chloraminated water: kidney dialysis patients
and persons who keep fish, aquatic or semi-aquatic life. This
information packet can also be picked up at our office at 500 N. 3rd St.