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Burlington Waterworks
Burlington Municipal Waterworks

Main Office
500 N 3rd St
Burlington, IA 52601
Monday through Friday
8:00 AM to 5:00 PM

After Hours Emergency

Direct Payment Plan
The easy and convenient way to pay your water bill
Save time, postage and checking expense by signing up for the Direct Payment Plan and authorizing us to automatically withdraw your water bill from your checking account. You will continue to receive your water bill as normal, with the automatic deduction from your checking account taking place on the "delinquent after" date shown on your bill.
  • Download Direct Payment Plan enrollment form (April 2009 Revised Version)
    Complete instructions are included. Should you need assistance, please call 319-754-6501. Alternately, you can pick up this form from our main office at 500 N 3rd St.
Improvements to your drinking water
The Burlington Municipal Waterworks is making an improvement to the disinfection process in the treatment of the drinking water supplied to your tap.  During November of 2005, our disinfection process will change from the use of chlorine for disinfection to chloramines (chlorine and ammonia). 

  • Chloramines- Frequently Asked Questions
    Click here for more detailed information, answers to most frequently asked questions, and information for two groups of people who need to take special care with chloraminated water: kidney dialysis patients and persons who keep fish, aquatic or semi-aquatic life.  This information packet can also be picked up at our office at 500 N. 3rd St.