Burlington Municipal Waterworks services the communities of Burlington, West Burlington and surrounding rural areas.
Main Office 500 N 3rd Street Burlington, IA 52601 Phone: (319) 754-6501 Fax: (319) 754-5492
Office Hours Monday through Friday 7:30 am to 4:30 pm
After Hours Emergency Line (319) 752-7611
NOTICE! Due to COVID-19, our doors are closed to all walk-in traffic however, our office is staffed and available to take calls for any New Services, and/or any questions you may have during regular office hours at (319) 754-6501.
Our disinfection process uses chloramines (chlorine and ammonia). View more information (PDF), and answers to most frequently asked questions, and information for two groups of people who need to take special care with chloraminated water: kidney dialysis patients and persons who keep fish, aquatic or semi-aquatic life. This information packet can also be picked up at our main office located at 500 N. 3rd Street in beautiful downtown Burlington.