Burlington Municipal Waterworks

Burlington Municipal Waterworks services the communities of Burlington, West Burlington and surrounding rural areas.  

Main Office


  500 N 3rd St
  Burlington, IA 52601
  Phone:  (319) 754-6501
  Fax:      (319) 754-5492  

Office Hours


  Monday - Friday 8:00 am - 5:00 pm 

After Hours Emergency Line


  (319) 752-7611
* JOB POSTINGS: There are none at this time
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Your Drinking Water


Our disinfection process uses chloramines (chlorine and ammonia). Click here for more detailed information, answers to most frequently asked questions, and information for two groups of people who need to take special care with chloraminated water: kidney dialysis patients and persons who keep fish, aquatic or semi-aquatic life. This information packet can also be picked up at our main office located at 500 N. 3rd St in beautiful downtown Burlington.


          PUBLIC NOTIFICATION OF MONITORING VIOLATION: Click here


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Payment Options:
Direct Payment Plan:

Authorizes us to automatically withdraw your water bill from your checking account. You will continue to receive your water bill as normal, with the automatic deduction from your checking account taking place on the "delinquent after" date shown on your bill, click here for the downloadable form.  Forms are also available at our main office.
                                                           - OR -
 Online Payments: Save time...Pay ONLINE! Our online utility billing application gives you access to your account 24 hours a day, 365 days a year. View real time balances, payment amounts and bill due dates. Meter Users can view graphs detailing consumption history. Optimized for mobile devices.  Click here to get started!
                                                           - OR -
Visit our main office at 500 N 3rd St in beautiful downtown Burlington:  Payments can be made with cash, checks, money orders, cashier's checks, Visa or Mastercard (debit or credit).
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Billing Schedule  Click Here
Schedule of Rates  Click Here
Questions about trash? Click Here
Questions about Sewer Use Fees? Click Here